Shipping Policy
Order will be sent within 24 hours after we receive your payment. Please note that some orders go through our fraud prevention department. If your order is selected, you will be notified, and your order may be delayed by an additional 1 working days. We are not responsible for wrong or undeliverable address. Please make sure your delivery address is correct and deliverable.
Delivery Time: 3 to 7 working days.
Tracking Website: http://www.dhl.com
Important:
Flat rate shipping $20 for all orders less than $150 - AIRMAIL.
Delivery Time: 7 to 15 working days.
The delivery service is the local post office, such as USPS in the United States.
Tracking Website: https://www.17track.net/en or your local post office website.
We offer Money-Back-in-45-Day-Service for every buyer. If you don't get the goods/items within 45 days after your payment, you can open a dispute by PayPal, we will issue full refund to you first without any excuses. However, we sincerely hope you can repay if you finally get the goods/items.
If the tracking information is not available within these timeframes, please click adulttoypick@gmail.com to ask our customer service team for help.
There is also no sender on it, therefore the package cannot be traced back to us.
International Free Delivery
Free Express Shipping for all orders over $150, DHL as default.Delivery Time: 3 to 7 working days.
Tracking Website: http://www.dhl.com
Important:
- Please Do Not leave P.O Address, DHL does NOT accept PO BOX address.
- The receiver’s mobile number or telephone is required, ensure the package is delivered successfully. If there is a delivery issue, the courier will reach out to the phone number listed for assistance. We will keep private and secure, never used for sales promotion or other purposes.
Flat rate shipping $20 for all orders less than $150 - AIRMAIL.
Delivery Time: 7 to 15 working days.
The delivery service is the local post office, such as USPS in the United States.
Tracking Website: https://www.17track.net/en or your local post office website.
Haven’t Received Your Package within Estimated Delivery Time
In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.We offer Money-Back-in-45-Day-Service for every buyer. If you don't get the goods/items within 45 days after your payment, you can open a dispute by PayPal, we will issue full refund to you first without any excuses. However, we sincerely hope you can repay if you finally get the goods/items.
Business Days to Get Your Package Status
For express shipping, the tracking information is available within 1-3 working days after the package has been shipped out.If the tracking information is not available within these timeframes, please click adulttoypick@gmail.com to ask our customer service team for help.
Discreet Packaging
We take every customer's privacy seriously and will always pack and send your order(s) discreetly. Your package will arrive without sensitive words or advertising or any other textual or visual references that may indicate what the content is.There is also no sender on it, therefore the package cannot be traced back to us.